Improve monitoring & observability: Catchpoint - Sumo Logic integration

Sumo Logic is a cloud-based log management and analytics service that leverages machine-generated big data to deliver real-time IT insights. We’re excited to share that you can now easily integrate Catchpoint and Sumo Logic, giving you a number of fantastic benefits.

The integration involves pushing data from Catchpoint to Sumo Logic using Webhooks and then query the data to build visualizations. Why do we use Webhooks? Let’s dig into the details and then discuss the benefits that the integration provides you.

Why Use Webhooks For the Catchpoint And Sumo Logic Integration

Webhooks are a powerful way of exchanging data. The Test Data Webhook operates via a subscription model. The API consumer, known as a subscriber, must register a destination URI with the API Publisher. This Publisher posts the data to the destination URI as the data becomes available.

For example, when you subscribe to the newsletter, it sends the user data to the third-party mailing service that is integrated with the website. The mailing service accepts the new user data and triggers a response email that is sent to the subscriber immediately.

Combining Monitoring And Observability For the Full Picture

Monitoring and observability complement each other to detect and solve issues faster. An application can be monitored from different perspectives serving different purposes. For instance:

• Catchpoint’s Synthetic Monitoring continuously monitors the health and performance of an application from around the globe.
• Catchpoint’s Real User Monitoring collects the end-user experience of real users.
• Network Insight Monitoring gives you visibility into every layer of the network
• Endpoint Monitoring monitors the user experience of employees.

A powerful monitoring solution enables you to be notified about anomalies and performance degradation, so you can quickly troubleshoot and fix the issue at hand. To speed problem solving, you need data from multiple sources. This allows you to narrow down the problematic area and understand what is causing the issue.

Another feature that helps you troubleshoot issues faster is access to application health and performance data, including traces and logs from multiple tools. With this data, you can see the entire picture without any blind spots.

Catchpoint’s integration with Sumo Logic enables you to analyze the health of the entire system on a single comprehensive dashboard. You can compare data from multiple tools in one place to ensure you have the data you need, whenever you need it, to help you make the right decisions.

Identify And Solve Issues With Ease

Want to know how this works in a real-life scenario? Let’s consider the following example:

Suppose we get an alert from our monitoring tool indicating a performance degradation. The alert shows us that a page that previously took three seconds to load now takes six seconds. We can quickly check the performance metrics that are impacting the page load time. The data will indicate if the issue is network-related, a server-side response issue, or a client-side problem (e.g., client-side rendering) that doubled the load time.

Once we have narrowed down to a few possible causes, we can compare the data we have from the tool against the data from the network, as well as infrastructure monitoring data. With such a system in place, it is easier to troubleshoot and resolve issues that would otherwise be a complicated process.

The Catchpoint-Sumo Logic app lets you feed digital experience management data to Sumo Logic.  You can then use Sumo Logic’s advanced visualization capabilities to swiftly identify hidden anomalies.

Moreover, a central smart alerts management system enables automated incident remediation. You can correlate the digital experience management data with high-velocity metrics, traces, logs, and histograms collected from applications, Kubernetes, service mesh, and the multi-cloud environment by Sumo Logic for faster and more effective troubleshooting.

Take Synthetic Monitoring To The Next Level

The Catchpoint app for Sumo Logic offers a number of valuable dashboards that can take your synthetic monitoring results from good to great. For instance, its built-in dashboards consume synthetic monitoring data from Catchpoint to provide an easy out-of-the-box integration experience.

With the app, you will be able to see an overview of the application you are monitoring using Catchpoint. The app will highlight errors, performance metrics, and display the load time of resources that are integral to application health.

Let us look at some of the dashboard features available in the app.

Dashboard 1 – Overview

The Overview dashboard is your central location for all Catchpoint tests in your account. It displays information about recent errors and the test widget lets you search for and quickly access synthetic data.

Dashboard 2 – Test Times

The Test Time dashboard focuses on displaying how much time was spent loading resources. It plots the metrics over time making it easier to identify trends.

Dashboard 3 – Response Size

The Response size dashboard plots the amount of data downloaded when loading each resource. This highlights the amount of content and the header download size over time.

Dashboard 4 – Errors

The Errors dashboard lists all the errors encountered from active synthetic tests. This page makes it easy to view the top issues as well as narrow down specific issues by correlating failures for any given test or group of tests.

What Are You Waiting For?

As you can see, the Catchpoint-Sumo Logic integration helps you track application performance easily. The different dashboards and the data analysis capabilities offer a quick 360-degree evaluation of your application’s performance.

Ready to try it for yourself? Learn how to set up the app here.