The responsibility for delivering exceptional digital experiences is increasingly dependent on multiple third-party providers, which differ by geography. Essential services such as clouds, CDNs, DNS, reverse proxies, SASE, and edge workers are now predominantly managed outside an organization's premises and are globally distributed. Protecting these expensive investments requires a new set of monitoring capabilities provided by Catchpoint IPM.
Track experience and service levels against objectives – visualize compliance with a burn down chart. Apply these objectives to both first-party and third-party platforms or services.
Monitor from the world’s largest observability network to analyze regional vendors' performance and reliability against their cost to select the best provider for each global region.
Real-time alerting and webhooks facilitate advanced scenarios such as traffic steering or rerouting to an alternative provider, ensuring that users do not experience any disruptions.
Maira Zarate
Application Monitoring Engineer
Ensure that customer requests are handled at the appropriate point of presence, such as those Content Delivery Network (CDN) or edge worker locations, to guarantee optimal performance. If the correct POP does not respond, conduct troubleshooting as necessary.
View your application’s topline Internet Stack Map health showing interconnected components, APIs, and other dependencies. Filter to individual levels to hasten the time to find and fix issues.
Retain high-fidelity data for years at a time to manage SLA disputes, prevent year-over-year performance regressions, and answer previously unanswerable questions.
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We get Catchpoint alerts within seconds when a site is down. And we can, within three minutes, identify exactly where the issue is coming from and inform our customers and work with them.”