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Your workforce's productivity depends on their devices, the apps they use, and the Internet Stacks connecting them - which change with their work location. Thus, monitoring these stacks is essential to sustain that productivity and minify costly disruptions. This involves monitoring device metrics such as disk usage or CPU utilization, assessing WiFi conditions like signal strength or quality, and capturing real user application interaction like performance or error counts.
Execute on-demand, or scheduled, proactive ping, traceroute, http, and other checks from employee devices. Integrate this data with device – and real user interaction – metrics to achieve comprehensive workforce experience monitoring.
SaaS monitoring templates are provided out of the box to easily simplify workforce journey monitoring across multiple applications.
Obtain immediate understanding of overall health through total experience scores. Delve deeper into specifics such as device, network, or application when required.
Monitor critical collaboration tools - like Microsoft Teams or Zoom - from wherever your workforce is in the world to provide the best possible experiences and reduce friction.
Classify groups of devices into purposeful collections such as ‘Corporate’ or ‘Remote’ to efficiently and effectively triage incidents.
AI-powered smartboards minify investigative incident work. Or get instantly alerted via notifications, REST, or webhook to ServiceNow or other ITSM platforms.
Maira Zarate
Application Monitoring Engineer
We get Catchpoint alerts within seconds when a site is down. And we can, within three minutes, identify exactly where the issue is coming from and inform our customers and work with them.”