Assure your retail and ecommerce digital experiences
In today's fast-paced digital world, retail organizations need to ensure their online presence is robust, reliable, and resilient. Catchpoint's Internet Performance Monitoring (IPM) suite offers unparalleled visibility and insights into your digital infrastructure, helping you deliver exceptional, personalized customer experiences and maintain a competitive edge.
Why choose Catchpoint?
Catchpoint is the market leader in Internet Performance Monitoring, trusted by top retailers and digital leaders worldwide. Our solutions help you:
Ensure Resilience and Reliability
Protect your brand, reputation, and revenue by identifying and resolving issues before they impact your business.
Optimize Performance
Deliver a seamless and fast user experience across all digital touchpoints, from websites to mobile applications.
Enhance Customer Experience
Provide your customers with a flawless online shopping experience, reducing cart abandonment and increasing conversions.
Support Operational Excellence
Empower your teams with the tools and insights they need to maintain high performance and resilience.
"Without the right tools, identifying disruptions is hard and money is lost."
"Companies that don’t invest in IPM are vulnerable to huge financial losses as service disruptions drive away customers and employees”
Customer Case Study: L’Oreal
See how L’Oreal improved web performance in over 80 countries.
Top 5 use cases for retail organizations
Website Performance Optimization
Monitor and optimize performance of your e-commerce platforms.
Catchpoint's IPM provides real-time monitoring and detailed analytics of Core Web Vitals metrics, helping to identify and resolve performance bottlenecks.
Impact: Significant improvement in website speed improves conversion rates and SEO rankings, leading to increased customer satisfaction and higher sales.
Third-Party Integration Monitoring
Monitor third-party services (like payment gateways, inventory and CRM systems.
Catchpoint IPM provides visibility to ensure the resilience of third-party APIs, applications, and services that your organization relies upon.
Impact: Prevent disruptions in service that could lead to abandoned carts and lost sales.
User Experience Optimization
Directly monitor user experience to identify and catch any disruptions or friction in customer journeys from where your customers are located.
Catchpoint IPM provides real-time visibility of the complete customer experience from wherever your customers are located across the globe.
Impact: Enhance overall customer satisfaction and retention by continually optimizing personalized, regional customer experiences.
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Global Performance Benchmarking
Compare and optimize digital performance metrics across different geographic regions.
Catchpoint IPM provides real-time user experience and API performance data in over 105 countries and thousands of vantage points.
Impact: Tailor your strategy for various markets based on localized performance data.
Ensure Employee Experience
Reduce employee digital friction regardless of work location.
Catchpoint IPM provides real-time employee experience and operational optimization from where your employees are located for all applications and productivity toolchains.
Impact: Higher employee satisfaction, morale, and productivity.
Internet Performance Monitoring Supercharges your Digital Resilience
Enhanced Performance Monitoring
Our IPM solutions provide real-time insights into the performance of your business-critical applications, ensuring optimal functionality and user experience.
Proactive Issue Resolution
Identify and resolve potential issues - before they impact your customers – to minify incident impact and enhance reliability.
Comprehensive Analytics
Gain deep insights into your application and internet stack performance with our advanced analytics tools, helping you make informed decisions.
End-User Visibility
With the largest Global Observability Network, you can monitor from where your users and how they are connecting, and quickly correct challenges in over 105 countries.