Leading analyst study reveals how resilience unlocks eCommerce growth
Thursday, May 29th
1:00pm - 2:00pm ET
Customer expectations for seamless digital experiences are higher than ever, and any disruption in availability or performance can lead to abandoned purchases and millions in lost revenue.
A new commissioned study conducted by Forrester Consulting on behalf of Catchpoint shows retail & eCommerce companies are struggling:
- 42% of companies lose more than $6 million annually due to Internet disruptions
- Companies face an average of 72 Internet disruptions per month
- Organizations with full Internet Performance Monitoring lose 54% less revenue
To ensure seamless customer experiences, retail & eCommerce companies must employ comprehensive Internet Performance Monitoring or assume the risk of allowing millions in revenue slip away.
Join host Howard Beader, VP of Product Marketing with guest speaker, Forrester VP, Principal Analyst Sucharita Kodali and Leo Vasiliou, author of The Internet Resilience Report, as we explore new research and opportunities for retail & eCommerce businesses to drive revenue growth through Internet Resilience.