Ensuring Performance and Resilience for Critical Applications Becomes Much Easier with AppAssure from Catchpoint

New York, October 22, 2024 – Catchpoint, the leader in Internet Performance Monitoring (IPM), today unveiled AppAssure, a new simplified offering designed to enhance the digital resilience of top-tier applications. The new offering provides IT teams with a simple, quickly deployed, affordable solution to have a complete view of everything in the Internet Stack that impacts an application – dramatically improving the ability to protect uptime and user experience.  

Every week we read news about critical applications failing users. IT departments are still plagued by too many incidents and war rooms that disrupt their operations, requiring the top experts in each field to stop everything to try to pinpoint the root cause of incidents. According to a Forrester report, in the month before the study, 37% estimated their companies lost between $100,000-$499,000, and 39% lost $500,000-$999,999 due to internet disruptions.  

Large enterprises usually have dozens of Tier-1 applications that are critical for the business, especially as everything becomes digital. According to the Catchpoint Internet Resilience Report, 97% of respondents say a reliable, resilient Internet Stack is of utmost importance to their business success.  Every second of slowness or downtime costs the business money, trust, and reputation. Some examples of critical applications ideal for AppAssure include:

• E-commerce websites, SaaS applications and their mobile counterparts
• Vendor ordering and management systems, EDI, and other supply-chain applications
• Electronic Payment, credit card processing, banking and treasury apps
• Operational applications: logistics, travel applications, fleet management
• Hospital systems: HER, point of care systems, care management protocols, etc.

“The main reason why application teams are failing is because in today’s cloud-centric world where everything is distributed and service-oriented, these teams don’t have visibility into how the dozens of external dependencies across the internet are impacting their application,” said Mehdi Daoudi, co-founder and CEO of Catchpoint. “These teams are myopically focused on collecting ever more logs, traces, and events, while ignoring the internet stack which includes cloud providers, APIs, EDGE devices, ISPs, Site-to-site connectivity, CDNs, DNS, and dozens more. AppAssure is a game changer for these teams.”  

AppAssure changes all this by providing a turnkey solution, quickly deployed to eliminate the guesswork of performance and resilience monitoring. It grants you access to all the power of Catchpoint IPM in an all-in-one cost-effective package that simplifies setup and management, ensuring your critical applications are resilient—without burdening your internal teams.

AppAssure incorporates unique AI-powered capabilities designed to ensure the resilience of your mission-critical applications. A few key benefits include:

• Real-World User Experience Monitoring: Leverage thousands of last-mile, wireless, backbone, and cloud nodes across more than 100 countries to monitor applications from the user’s perspective.
• Live Global Dashboard: Gain visibility into global internet and cloud service uptime and performance, covering ISPs, DNS, CDN, IaaS, PaaS, SaaS, SECaaS, Martech components, and more.
• Comprehensive Metrics: Access detailed performance and availability data for any API, both internal and external.
• Networking and Routing Insights: Monitor the entire path from the user, through the backbone, to your servers and internal network. Includes real-time BGP monitoring from front-end to origin to backend servers.
• Visual, Interactive Application Map: View current and historical performance and availability with an interactive, real-time map of your Internet Stack, enabling detailed drilldowns.
• Complete Dashboards and Alerts: Utilize a full suite of dashboards, alerts, and reports to keep track of performance, what requires immediate attention, and SLA tracking.
• Seamless Integrations: Integrate with APM systems, CI/CD pipelines, alerting systems, Open Telemetry, or export raw data to other operational intelligence platforms.
• Expert Support: Benefit from initial setup, configuration, and training by an experienced internet resilience team.

AppAssure pricing starts at $37,950 for the first year of service for one application but it is fully customizable based on the complexity of the application and the specific monitoring needs of the business.  

The goal of this package is to simplify implementation and day-to-day operations, eliminating the need for installations, agent deployments, or distractions to customer’s technical teams. It’s a full-service solution delivering instant insights and business value:  

• Resilience: Uncover opportunities to enhance performance and availability.
• SLO and SLA Compliance: Track Service Level Objectives and monitor vendor SLAs for increased accountability. Monitor XLOs (Experience-Level Objectives).
• Rapid Issue Resolution: Reduce Mean Time to Detection (MTTD) and Mean Time to Resolution (MTTR), minimizing disruptions and the need for War Rooms.
• Team Alignment: Reduce finger-pointing and streamline responses to outages, minimizing business impact. Invest resources in fixing the problem, not in finding the problem.
• Fully Managed Service: No installations or training required, ensuring a hassle-free experience. A fully-managed Monitoring-as-a-Service model is also available.

To learn more about AppAssure and how it enables resilience and performance for Tier-1 applications visit www.catchpoint.com/appassure

About Catchpoint
Trusted by the world’s leading brands who understand in the digital age performance is paramount, Catchpoint is dedicated to monitoring what matters from where it matters to catch issues across the Internet Stack before they impact business.

The Catchpoint Platform offers a comprehensive suite of Internet Performance Monitoring capabilities, including Internet Synthetics, RUM, BGP, Tracing, performance optimization, and advanced analytics, all supported by high-fidelity data and flexible visualizations. Leveraging thousands of global vantage points inside the critical systems that make the Internet work, Catchpoint provides unparalleled visibility into what affects customer experiences, workforce efficiency, network performance, websites, applications, and APIs.  

Today's digital world requires resilience and exceptional performance, which is why The Internet Relies on Catchpoint.